Shipping Information

How can you enjoy the free shipping policy?

Free shipping for orders over 80 USD. Both the shipping costs and the shipping method must be subject to their destinations and the value of your order.

Shipping details
At our company, we value each and every customer. Our top priority is to make sure items reach our customer as quickly as possible. We strive to offer you services of the highest level.
The delivery time of an order is divided into two parts:
Total delivery time = Processing time + Shipping time
  • Processing time: 1~5 business days
  • Shipping time: 7~21 business days
shipping methods Area Shipping Time Note
Standard shipping

United States,
Mexico,Colombia,Spain,Peru,Chile
Canada,United Kingdom,Australia

7-15 working days Affected by logistics during peak season, it could be extended to 20 business days
Standard shipping The rest of the world

7-21 business days

  • All estimated/typical delivery times are derived from actual data collected from previous orders. These are approximate times for reference only.
  • Shipping times will be affected by holidays; manufacturers and carriers will limit their operations at such times. This is out of our control.
  • To improve timeliness, please ensure the accuracy of your address and contact information.

Note for taxes:
For most countries, our customers do not need to pay import fees, duties or VAT (Additional Value Added Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) it may be necessary to pay duty or VAT according to the collection rules of your countries.
We are pleased to offer international shipping to most destinations in the world. The super savings option will take 10-20 business days. For faster delivery, we offer Express Shipping Service which can ship to most international location in 7-12 business days (*Affected by logistics during peak season, it could be extended to 20 business days).

If you have any further questions, please contact our customer support at sweetstarm@hotmail.com